Assignment 1: International Collaboration In todays globalized world, international collaborations are becoming increasingly common as they are facilitated immensely by the use of communication technologies across the world. Companies search for the best talent pool and markets regardless of location. International collaborations in the design industry have led to creative, cross-cultural designs that cross old boundaries and set fresh benchmarks in quality. Use the Internet to research some recent collaborations in the international design industry. Based on your research, do the following: · Identify some important types of international operations or collaborations in the design industry. · Identify the flows of information necessary to such operations. · Identify challenges and suggest ways to respond to them. Write your initial response in 23 paragraphs. Apply APA standards to citation of sources. Assignment 2: Challenges to International Collaboration Read about the information systems used in Australia, where ArtShirts has business interests. Review the official guidelines for conducting an e-commerce business in Australia as well as reference links. Based on your weekly readings, case study information, and Internet research, do the following: · Analyze the technology systems used in Australia. · Identify the challenges the company may face in extending its information management system to its operations or collaborations in Australia. Write a 12-page paper in Word format. Apply APA standards to citation of sources Use the book and the case study Information Management & New Technologies in Design & Media Arts Miami International University of Art and Design International Expansion In late 2011, John Daley hopes to launch an ArtShirts UK division. He wishes to use the same t- shirt and ink suppliers as he has now, but this leaves him with a list of other considerations. John needs to determine whether it is best to open a small shop in the UK or work with a screen- printing partner already established there and familiar with British e-commerce laws. He is also assessing the logistics of selling his hand-painted designs in the UK and is currently working with a global company to assess the market for him as it pertains to Web site privacy, chemical distribution, value-added tax (VAT) taxation and collection, return and exchange regulations, import and export laws, and customs requirements. In addition, there are many components on his Web site that will require modifications to allow him to sell to British consumers. Besides the supplier and production logistics mentioned above, if the UK acquisition is approved by the Office of Fair Trading, ArtShirts will need to make the following changes to their current information and e-commerce systems: Information Systems Modifications: The required modifications to information systems will include the following: 1. Accommodate the British-English dictionary. 2. Accommodate vacation and HR differences for UK employees. 3. Create employee handbooks for UK employees. 4. Change date formatting for all assets that use the US standard format. 5. Adjust central customer databases to accommodate UK postal information and telephone number formats. 6. Modify the ArtShirtss style guide and logo. 7. Open firewalls to British IP addresses. E-commerce Changes: The required modifications to the e-commerce system will include the following: 1. Be able to detect UK versus US visitors. 2. Change product naming and descriptions based on browser (Ex. A UK Jumper = Sweater in US). 3. Be able to calculate VAT on UK orders. 4. Quote pricing in British pounds versus US dollars. 5. Dynamically serve creative assets depending on which country the visitor is from to address any cultural differences in artistic styling. 6. Update security systems to accommodate UK regulations. 7. Ensure privacy policies and data collection are within UK compliance and update privacy policies on Web site and knowledgebase locations. 8. Ensure UK Accessibility standards are met. 9. Adjust all central ordering databases to accommodate pound symbols, British date formats, telephone number formats, and postal code differences. 10. Ensure onsite search keyword dictionary is updated with British spellings. 11. Ensure Web site can be crawled by the major search engines UK spiders. 12. Ensure current Web site servers can handle new traffic volumes coming from British visitors. 13. Ensure marketing program order tracking pixels are able to identify a UK versus US customer. 14. Allow Paypal to accept UK transactions. Page 2 of 2 Information Management & New Technologies in Design & Media Arts ©2011 Miami International University of Art and Design 15. Add Personal Identification Number (PIN) field to billing page and credit card authorization fields to comply with UK chip and pin standards. 16. Create new customer care knowledgebase (with UK customer service information) for the UK Web site. 17. Comply with UK e-mail and privacy standards and rewrite privacy policy to accommodate global standards. 18. Add company registration number, place of registration, VAT number, and registered office address on the ArtShirts Web site and e-mail footer templates to comply with UK Companies Act. 19. Update order cancellation and returns policies to accommodate UK requirements.
